I admit I used to scoff at this idea. When I’d hear it, I’d be reminded of Edward James Olmos, in Stand and Deliver, when his character (Jamie Escalante) was before the school board asking for more funding:
School Board Member: “Mr. Escalante, we’re doing our best.”
Jamie Escalante: “Well, your best isn’t good enough!”
I hear “People are doing the best they can” as an excuse.
And sometime it is.
But it’s often not.
Often, people are literally doing everything they know to do and they are doing it as well as they know how.
And things still aren’t working.
What’s our responsibility in that moment?



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